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Swiss Engineering


Date: 20. November 2011
© 2006

  English (beta)

The person who says it cannot be done should not interrupt the person doing it.
Chinese proverb.

  

 

 

United States Patent Application 20020107723
Kind Code A1
Benjamin, Michael H. ;   et al. August 8, 2002

Self-learning method and apparatus for rating service providers and predicting future performance

Abstract

In one aspect, the invention relates to a method for creating a supplier-rating matrix for rating services of a supplier. The method includes defining a plurality of job attributes each including a plurality of sub-attributes, each sub-attribute representing a range of job attribute values and defining a job attribute vector associated with the supplier, the job attribute vector including a plurality of dimensions each corresponding to a sub-attribute. The method further includes defining a plurality of performance metrics and defining a performance vector associated with the supplier, the performance vector including a plurality of dimensions each corresponding to a performance metric. The method further includes defining a initial values for the job attribute vector and the performance vector and generating a supplier rating matrix for the supplier by mathematically combining the job attribute vector and the performance vector.

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Peter Bretscher, Engineering Office for Business Development,
CH-9034 Eggersriet, St. Gallen, Switzerland
peter.bretscher@bengin.com   Telefon: +41 (0)71 877 14 11


"The assumptions, tools and frameworks that leaders have used to make decisions over the past decade appear inadequate.
It is imperative for leaders of all walks of life to develop new capabilities if they expect to be successful and to maintain relevance," said Professor Klaus Schwab, Founder and Executive Chairman of the World Economic Forum (2006).
http://www.weforum.org/site/homepublic.nsf/Content/Annual+Meeting+2006