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Date:
29. November 2010
© 2005 |

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We need less numbers - but better ones.
Lenin
Linking
the Subjective and Objective Dimension into
One System of "Vector-Based" Performance Measurement.
Abstract:
Customers or other stakeholders require from business or
non-profit organizations today to act according to their subjective,
qualitative values. Therefore organizations have to take increasingly
qualitative, subjective ratings and values into account in managerial
decision making. Thus, they need performance measurement systems that are
able to handle subjective, qualitative measures and to combine them with
objective, financial information. The vector-based concept of performance
measurement & visualization that is introduced in this paper and that
the authors discuss is offering a practical solution for this.
You may download the papers as pdf-files:
"Summary
Sheet" (pdf, 122kb); one page; about the authors and an
abstract of the approach.
List
of content for the "short
version" (pdf, 486kb); 8 pages;
Abstract – Problem description – Introduction to the concept – The
concept – Benefits – Practical application – Implementation –
Conclusion and outlook
List
of content for the "long
version" (pdf, 620kb); 21 pages
Same Structure as in the short version - but more explained.
The Powerpoint
Presentation (pdf 1846kb); 21 Seiten
(ppt on request)
Authors: Jürgen Daum,
Peter Bretscher
Screen shots from the papers.

The principle of the 2d-metric |

costs, effects an performance |

2d-values - arithmetic and drilldown |

R&D (customer) Value Chain |

value profiles of departments |

introducing the intangible and
subjective value metric standard |
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Peter Bretscher, Ingenieurbüro für Wirtschaftsentwicklung, CH-9034
Eggersriet
peter.bretscher@bengin.com
Phone: +41 (0)71 877 14 11
"A new Information Revolution is under way.
[...]
It is not a revolution in technology, machinery, techniques, software or
speed.
It is a revolution in CONCEPTS."
Peter F. Drucker
Management Challenges for the 21st Century,
p.97
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